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    What to Expect When a Specialist Broker Contacts You

    3 October 20264 min read

    Quick answer

    After an introduction, a specialist broker typically calls to understand your property, contents, valuables, claims history and renewal date. They may arrange a rebuild cost assessment or survey, approach suitable insurers and then present options. Having your current policy schedule to hand usually makes the conversation quicker.

    General information only. High Value Home Quote is an FCA-registered insurance introducer (lead generation), not a broker or insurer. We do not give advice or prices. An FCA-regulated specialist broker can advise on your own circumstances.

    Typical Topics

    • Property construction, age and listing status
    • Rebuild cost and any recent assessments
    • Contents, jewellery, art and collections
    • Security, alarms and occupancy
    • Previous claims and current insurer
    • Renewal date

    Documents To Have Ready

    Your current policy schedule, valuations, any surveys and security certificates. See our preparation checklist.

    Frequently asked questions

    How long does the first call take?

    It varies with how complex the property is. Having documents ready helps.

    Will a surveyor visit?

    Some insurers arrange a survey or valuation for higher-value homes. The broker will explain if this applies.

    Do I have to accept a quote?

    No. There is no obligation.

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